Shipping policy

🚚 Shipping Policy

Effective Date: March 27, 2026

At Nuway, we are committed to delivering your orders quickly and efficiently. Below are the details regarding our shipping process.


📦 Order Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive a notification once your order has shipped.

In case of high order volume, processing times may be slightly delayed. We will notify you of any significant delays.


🌍 Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: 3-9 business days
  • Express Shipping: 2-3 business days

Delivery times may vary depending on your location and the shipping method selected.


❗ Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to track your order.

Please allow 24 hours for the tracking information to update.


⏳ Delayed or Lost Orders

If you have not received your order within the expected delivery window, please contact us at:
info@nuwaygear.ca

If your order is lost during transit, we will work with the carrier to resolve the issue.


🔁 Order Changes or Cancellations

Once an order has been processed, changes or cancellations cannot be guaranteed.

If you need to make modifications, please contact us immediately at:
info@nuwaygear.ca


📧 Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:
info@nuwaygear.ca