Privacy policy

Privacy Policy – Nuway Gear

Last updated: March 27, 2026

Nuway Gear (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (nuwaygear.ca / nuwaygear.shop) or make a purchase.

1. Information We Collect

When you visit or interact with our website, we may collect:

Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely via third-party providers)

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on our site
  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your purchases
  • Provide customer support
  • Improve our website and services
  • Send marketing emails or promotions (only if you opt-in)
  • Prevent fraud and ensure security

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties, including:

  • Payment processors (e.g. Shopify Payments, PayPal)
  • Shipping carriers (e.g. Canada Post, UPS)
  • Marketing tools (e.g. email platforms, analytics tools)

These partners only receive the information necessary to perform their services.

4. Cookies and Tracking Technologies

We use cookies to:

  • Improve your browsing experience
  • Remember your preferences
  • Analyze website traffic
  • Deliver relevant ads

You can disable cookies in your browser settings at any time.

5. Data Security

We take reasonable measures to protect your personal information, including:

  • Secure payment processing
  • Encrypted connections (SSL)
  • Restricted access to sensitive data

However, no method of transmission over the Internet is 100% secure.

6. Your Rights (Canada & Quebec)

Depending on your location, you have the right to:

  • Access your personal information
  • Request corrections
  • Withdraw consent for data use
  • Request deletion of your data

To exercise these rights, contact us at:
info@nuwaygear.ca

7. Data Retention

We keep your information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

8. Third-Party Services

Our website may contain links or integrations with third-party services. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Nuway Gear
info@nuwaygear.ca