Shipping policy
🚚 Shipping Policy
Effective Date: March 27, 2026
At Nuway, we are committed to delivering your orders quickly and efficiently. Below are the details regarding our shipping process.
📦 Order Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification once your order has shipped.
In case of high order volume, processing times may be slightly delayed. We will notify you of any significant delays.
🌍 Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 3-9 business days
- Express Shipping: 2-3 business days
Delivery times may vary depending on your location and the shipping method selected.
❗ Order Tracking
Once your order has been shipped, you will receive an email with a tracking number and a link to track your order.
Please allow 24 hours for the tracking information to update.
⏳ Delayed or Lost Orders
If you have not received your order within the expected delivery window, please contact us at:
info@nuwaygear.ca
If your order is lost during transit, we will work with the carrier to resolve the issue.
🔁 Order Changes or Cancellations
Once an order has been processed, changes or cancellations cannot be guaranteed.
If you need to make modifications, please contact us immediately at:
info@nuwaygear.ca
📧 Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
info@nuwaygear.ca